Why choose MedExel?
Five advantages of our added value
1. Experience with health insurance
MedExel has been managing medical funds for companies for 35 years now. As well as providing a thorough knowledge of the social security sector and medical invoices, we are also familiar with the needs of businesses.
2. Flexibility and customisation
Whether it concerns the collection of premiums or the management of hospitalisation or guaranteed income claims, our powerful IT platform is extremely flexible and modular, which means we can offer you a tailor-made solution that matches your insurance product perfectly.
3. Fast service
MedExel guarantees that claims are handled within 10 working days. We respond to e-mails and correspondence within 48 hours and those who call us do not have to wait long before they can talk to someone who can help them.
4. Quality and friendliness
Our customers can count on a team of enthusiastic and well-trained staff. Every customer is different and equally important, which is why we continually invest in the in-depth training of all our staff.
5. Constant quest for optimal service
MedExel is committed to achieving the highest standards of customer satisfaction. We always work in close consultation with our customers, with regular work and follow-up meetings. We also regularly organise internal and external audits, conduct satisfaction surveys and provide comprehensive reporting.
MedExel has a ISO9001 certificate.